Headquarters of the Secretariat

1000, Sofia, 1 Vrabcha Str, fl. 4
tel. +359 2 933 05 77 fax +359 2 988 42 18

Issues and claims can be submitted in an on-line form on the Internet site of the Consumer Protection Commission.

The address of the electronic platform for online dispute resolution is: https://ec.europa.eu/odr